mail VIP — Weekly Cashback and Exclusive Benefits for Regular Players Every Week
The mail VIP Program is arranged across four tiers from Bronze to Platinum. The more active you are, the more weekly cashback you earn. Cashback is automatically added based on your net losses at the end of each week.
mail VIP's Four Tiers and Their Weekly Cashback
Each tier has a different weekly cashback rate. The more consistently you play, the better your chances of moving to a higher tier. Details on all four tiers are given below.
How Weekly Cashback Works
mail VIP cashback is calculated on your net losses — that is, total losses for the week minus total winnings. It is automatically credited to your account at the end of the week — no separate request needed.
For example, if your total winnings are deducted from your total bets in a given week and your net loss comes to ৳20,000, and you are at the Gold tier, you will receive ৳20,000 × 0.8% = ৳160 cashback that week.
This cashback is added to your main balance, but certain conditions must be met before you can withdraw it directly. Read the Terms and Conditions for details.
Cashback Calculation Example
Below is a step-by-step example of weekly cashback for a Gold tier member. This is a calculation illustration only — it is not a promise of future winnings.
(on ৳20,000 net loss)
How to Move to a Higher Tier
Tier changes in the mail VIP Program do not depend on a specific deposit amount or turnover figure — they are based on how regularly and actively you play. Follow the steps below and you will naturally progress upward.
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Open an Account and Get Active
First, sign in from the mail Login page and build a habit of playing regularly. New members automatically start at the Bronze tier.
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Play Consistently
Stay active week after week across mail's different sections — slots, live casino, sports betting, or fishing — and keep up your activity.
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Tier Review
At regular intervals, mail evaluates your playing pattern and activity and updates your tier. If you have improved, you will automatically move to the next tier.
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Enjoy New Benefits
At each new tier the cashback rate increases and VIP benefits expand further. Every tier from Bronze to Platinum brings something new.
Benefits of mail VIP Membership
Beyond cashback, mail VIP members receive a number of additional benefits that make the experience different from regular membership.
Weekly Cashback
Automatic cashback on your net weekly losses — from 0.2% at Bronze up to 1.0% at Platinum.
Priority Support
VIP members receive priority service via 24/7 live chat and email. Support is available in both Bengali and English.
Special Promotions
Reload bonuses and other offers are available for VIP members from time to time. For example, regular players on slot games have the opportunity to receive the mail Slot Festival Bonus.
Fast Withdrawals
Withdrawal requests for VIP members are usually processed within 10–45 minutes. Withdraw conveniently via bKash, Nagad, and Rocket.
What Extra Benefits Do VIP Members Receive?
mail VIP cardholders are among the first to receive weekly reload offers, special birthday rewards, and friend referral bonuses. Platinum tier members are informed about new games or events in advance so they can be prepared.
During the cricket season, VIP members may receive offers such as the mail Cricket Deposit Bonus in the cricket betting section on a priority basis. In addition, VIP members receive extra benefits on Ultra Treasure games in mail's Ultra Treasure section.
Join mail VIP — Start Today
Play regularly and progress from Bronze toward Platinum. Cashback will keep accumulating in your account every week.
mail Login — Enter Now
Play Responsibly
Cashback from the mail VIP Program is a benefit — it is not a reason to play more. Set your own budget and enjoy yourself within it. There is no need to increase your losses in order to earn cashback.
The purpose of playing should be entertainment — not a means of financial gain. If at any point during a week you feel your playing is getting out of control, take a break. Reading mail's Responsible Gaming Guide will give you detailed guidance on healthy gaming habits.
More you may want to explore
Regular VIP members also have special opportunities in mail's other sections.